Who We Are
Dane Street is a URAC-accredited, management-owned Independent Review Organization headquartered in Boston, MA, with Operations Centers located in Palm Beach Gardens, FL, Addison, TX and Walnut Creek, CA. Our focus is unique—unlike companies offering a wide range of medical management services, Dane Street is exclusively dedicated to providing the industry’s premier medical Peer Review services. All of our investments are dedicated toward delivering credible, objective, and timely evidence-based reviews.
We work with over 60 leading Workers Compensation, Disability, Auto and Group Health Carriers, Third Party Administrators, Managed Care Organizations, Employers, Pharmacy Benefit Managers and Medicare Set-Aside providers to provide customized Peer Review programs which assist their RNs and Adjusters in reaching the appropriate medical determination as part of the claims management process.
At Dane Street, we are committed to “finishing the job.” We realize your referrals to us require careful and timely attention—on each case—from referral initiation to delivery back to your team. Our entire team is committed to consistently meeting your highest expectations around turn-around time, quality, responsiveness, and ease of doing business.
Why Choose Dane Street
The entire Dane Street team—our CSRs, Nurse Clinicians, Operations Supervisors, IT staff, and Senior Management group—are dedicated to providing the best customer experience for our clients. We understand the critical importance of sourcing relationships. And that the best partnerships are the ones with “high touch communication” and “low noise levels” around issues
What makes us different? Our clients tell us the following:
- 100% Focus on Peer Reviews: focusing on this specialty—versus a broader UR or Managed Care product suite—maximizes our R&D investment and operational expertise, resulting in superior outcomes for our clients.
- Technology-Enabled Flexibility: our PeerAccess 3.0 platform enables significant client-specific configurability and the ability to handle all special handling instructions. It’s also designed to enable straightforward inbound and outbound integration with clients’ claim systems.
- Strong Medical/Clinical Leadership: our Medical panel, Clinical team, Regulatory & Compliance Officer and Operations group bring deep industry experience to our clients. The summation of this experience has resulted in the creation of a unique set of “best practices” around Peer Review services.
- Proven Outcome Data: our PeerAccess platform provides outcome data this is consumable, measurable, and customizable. Our staff ensures that we meet all client-designated SLAs through superior operational management and system-driven reporting and alerting.
- Ease of Doing Business: our mission is to make our client programs successful based on each client’s specific requirements. We pride ourselves on our flexibility and openness to new ideas, and ability to deliver when other providers ask you to conform to their standard product definitions.
Before taking your first referral, we ensure that we’ve introduced our entire team, and accurately captured every important piece of information around your client profile.
Our team is comprised of bright, enthusiastic, and motivated individuals with a passion for customer service at all levels of the organization. We will attempt to build strong, pro-active relationships with your team to ensure that we function as a natural and valuable extension of your internal staff. This is the commitment of our company. We look forward to proving our capabilities to you and becoming your trusted partner for Peer Review Services.
Wondering about how we got our name? Click here >>