Chief Executive Officer
Prior to founding Dane Street, Will served as COO for Innovation Group, North America, (a world-wide provider of Business Process Outsourcing services for the insurance industry) where he was responsible for the overall management of the company and its various products and services. This included the management and operations of Call Centers, Process Management and Network Management, as well as business development and new ventures. Prior to Innovation Group, Will held key management positions at First Notice Systems, (the nation’s premier provider of First Notice of Loss services) since 1996. As President of First Notice Systems, Will directed the acquisition of the company by Innovation Group in 2006. Before joining First Notice, Will was a top sales performer at Individual, Inc. and Spinnaker Software. Will graduated with a Bachelor’s degree in Political Science from the University of Vermont.
Chief Operating Officer
Josh has spent the past 12 years working in the US claim services marketplace. He began his career in claims at Liberty Mutual and joined Dane Street in 2014 where he has held a variety of operational management and client facing roles. Josh excels at developing scalable operational models which can support rapid expansion, while building teams that are committed to consistent and sustained customer service excellence. In his current role, Josh oversees IME/Peer Review Operations for our Workers’ Compensation, Disability, Health Plan, and Auto divisions. He is a graduate of the University of New Hampshire and holds a Bachelor’s degree in Political Science. Josh is located in our Palm Beach Gardens office.
Chief Marketing Officer
Prior to joining Dane Street, Greg spent the past 9 years as Chief Marketing Officer/SVP Sales for Innovation Group, which acquired First Notice Systems (where Greg was SVP Sales) in 2006. Greg led the US sales, business development and marketing efforts, which resulted in client growth from 30 companies to over 120 companies in the Workers Compensation, Auto and Property markets. Under his leadership, the company received industry recognition and awards around its client growth and customer-specific achievements from AM Best, Novarica, Celent, Insurance Networking News, Tech Decisions and Forbes Magazine. Before joining First Notice Systems in 2001, he held various sales/sales management roles in the software and information services space. Greg received his BA in Economics from the College of the Holy Cross, and his MBA from the University of New Hampshire.
Chief Business Officer
Sarah cultivated a career in support and customer service. Her years in the legal field and management prepared Sarah for the role of Senior Vice President, overseeing both Human Resource and Finance. Since joining Dane Street in 2014, Sarah held a number of support and leadership roles, focusing on staff and client initiatives, driving client service excellence within our operations and oversight to our accounting and financial reporting. Sarah graduated from Wheaton College and holds a degree in Political Science. In 2020, she attained her Sr. Human Resource designation and is a certified Sr. Human Resource Professional. Sarah began her career in our Corporate office and currently resides in Boston.
Chief Care Officer
Pam joined Dane Street in 2011 and has served in several leadership positions, all centered around people, communications and programs. Pam brought 20 years of experience to Dane Street where, in her previous role she was Vice President of Human Resources with Concentra. Throughout her career, she has managed every aspect of HR, including Employee Selection, Employee Relations, Compensation and Benefits all within the healthcare and insurance industries. Currently, she supports all initiatives involving Care for our Customers, Care for our Employees and Care for our Company. This includes training, employee relations, programs and communications. Pam earned a Bachelor’s degree in Business Administration and Marketing at Middle Tennessee State University and held several professional designations and certifications including SHRM-SCP (Senior Certified Professional), CCP (Certified Compensation Professional) and various training certifications.