Privacy

Personal Information Privacy Protection

Dane Street is committed to safeguarding the Personal Information we receive from our customers and associates. We impose strict standards to maintain the confidentiality of Personal Information and we use physical, technical, and administrative safeguards to protect it. Our policies prohibit the unlawful disclosure of Personal Information. We share it externally only where federal and state law allows or requires it. Internally, it is our policy to limit the access, use and disclosure of Personal Information to be in line with the job duties of our associates, as well as applicable law. If you have questions, please contact us at 888-920-4440.

Types of Data Collected

We may collect the following types of data related to cell phone texting:

• Text Message Content: The content of text messages sent to or received from our platform. This may include text, multimedia messages, and attachments.
• Metadata: Information related to text messages, such as timestamps, sender and recipient information, message status, and message identifiers.
• Usage Data: Information about your interactions with our texting features, including frequency of use, message types, and feature engagement.
• Device Information: Technical details about the device used for texting, including device model, operating system version, and unique device identifiers.
• Communication Logs: Records of communication activities, including the dates and times of interactions and any associated support requests.

Purpose of Data Collection

We collect data related to cell phone texting for the following purposes:

• Service Delivery: To facilitate and manage text messaging services, including sending, receiving, and processing text messages.
• Improvement and Development: To analyze texting-related data to enhance our features, develop new functionalities, and ensure the quality of our services.
• Customer Support: To provide assistance and resolve issues related to texting, including troubleshooting and responding to support requests.
• Security and Compliance: To ensure the security of our services, detect and prevent fraudulent activities, and comply with legal and regulatory requirements.

Consent to Receive Text Messages

By providing us with your phone number and opting in to receive text messages, you consent to the following:

• Opt-In Consent: You agree to receive text messages from us regarding account updates, service notifications, marketing communications, and other relevant information. Your consent to receive text messages is voluntary and can be withdrawn at any time. SMS opt-in or phone numbers for the purpose of SMS are not being shared.
• Text Message Frequency: We will send text messages based on your interactions with our services and your preferences. The frequency of messages may vary depending on the type of communication.
• Opt-Out Instructions: You can opt out of receiving future text messages at any time by following the opt-out instructions provided in each message or by contacting us directly at intake@danestreet.com.
• Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically.
• Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at intake@danestreet.com.
• Text Message Types: Text message reaches can include reminder calls, window of opportunity calls, and appointment notifications.
• More Information: Please reach out to Dane Street at intake@danestreet.com if you have any additional Questions

Data Sharing and Disclosure

We may disclose data if required by law or to respond to legal processes, enforce our terms of service, or protect the rights, property, or safety of our users and services.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Dane Street. This includes SMS messages for reminders and scheduling requests. Message frequency varies. Message and data rates may apply. See terms and conditions at privacy. Message HELP for help. Reply STOP to any message to opt out. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.