Privacy

Personal Information Privacy Protection

Dane Street is committed to safeguarding the Personal Information we receive from our customers and associates. We impose strict standards to maintain the confidentiality of Personal Information and we use physical, technical, and administrative safeguards to protect it. Our policies prohibit the unlawful disclosure of Personal Information. We share it externally only where federal and state law allows or requires it. Internally, it is our policy to limit the access, use and disclosure of Personal Information to be in line with the job duties of our associates, as well as applicable law. If you have questions, please contact us at 888-920-4440.

Types of Data Collected

We may collect the following types of data related to cell phone texting:

• Text Message Content: The content of text messages sent to or received from our platform. This may include text, multimedia messages, and attachments.
• Metadata: Information related to text messages, such as timestamps, sender and recipient information, message status, and message identifiers.
• Usage Data: Information about your interactions with our texting features, including frequency of use, message types, and feature engagement.
• Device Information: Technical details about the device used for texting, including device model, operating system version, and unique device identifiers.
• Communication Logs: Records of communication activities, including the dates and times of interactions and any associated support requests.

Purpose of Data Collection

We collect data related to cell phone texting for the following purposes:

• Service Delivery: To facilitate and manage text messaging services, including sending, receiving, and processing text messages.
• Improvement and Development: To analyze texting-related data to enhance our features, develop new functionalities, and ensure the quality of our services.
• Customer Support: To provide assistance and resolve issues related to texting, including troubleshooting and responding to support requests.
• Security and Compliance: To ensure the security of our services, detect and prevent fraudulent activities, and comply with legal and regulatory requirements.

Criteria We Consider When Retaining Personal Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. In general, we retain personal information until we have determined that our engagement with a candidate, client, or other business relationship will no longer continue, or until the information is no longer needed for the purposes described in this policy. When determining how long to retain personal information, we consider factors such as the nature and sensitivity of the information, the purposes for which we process it, applicable legal and regulatory retention requirements, and whether we can achieve those purposes through other means.

Consent to Receive Text Messages

By providing us with your phone number and opting in to receive text messages, you consent to the following:

• Opt-In Consent: You agree to receive text messages from us regarding account updates, service notifications, marketing communications, and other relevant information. Your consent to receive text messages is voluntary and can be withdrawn at any time. SMS opt-in or phone numbers for the purpose of SMS are not being shared.
• Text Message Frequency: We will send text messages based on your interactions with our services and your preferences. The frequency of messages may vary depending on the type of communication.
• Opt-Out Instructions: You can opt out of receiving future text messages at any time by following the opt-out instructions provided in each message or by contacting us directly at intake@danestreet.com.
• Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically.
• Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at intake@danestreet.com.
• Text Message Types: Text message reaches can include reminder calls, window of opportunity calls, and appointment notifications.
• More Information: Please reach out to Dane Street at intake@danestreet.com if you have any additional Questions

Cookies and Analytics

We use essential cookies to remember your cookie preferences. With your consent, we also use analytics cookies to understand how visitors use our website. You can accept all cookies, reject non-essential cookies, or manage your preferences at any time using the cookie banner or the Cookie Settings link in the site footer.

Analytics tools may include Fathom and Google Analytics. If you opt out of analytics cookies, those tools will not be loaded on future visits. Essential cookies cannot be disabled because they are required to store your cookie choice.

Data Sharing and Disclosure

We may disclose data if required by law or to respond to legal processes, enforce our terms of service, or protect the rights, property, or safety of our users and services.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Dane Street. This includes SMS messages for reminders and scheduling requests. Message frequency varies. Message and data rates may apply. See terms and conditions at privacy. Message HELP for help. Reply STOP to any message to opt out. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

For Employment Candidates

We use Workable to assist us with our recruitment process. We subscribe to all privacy rules outlined and enforced by Workable as specified on its website.

California Privacy Rights

Access

If you are a California resident, you have the right to request information about our collection and use of your personal data over the past 12 months. We will provide you with the following information:

• The categories of personal data that we have collected about you.
• The categories of sources from which that personal data was collected.
• The business or commercial purpose for collecting your personal data.
• The categories of third parties with whom we have shared your personal data.
• The specific pieces of personal data that we have collected about you, and how long they will be retained.
• The categories of personal data shared with each category of third party recipient to which that personal data may have been disclosed for a business purpose over the past 12 months.

Deletion

You have the right to request that we delete the personal data that we have collected from you unless it is subject to an exception under the CCPA, like providing you with services, considering your application, or other action you have requested.

Correction

You have a right to request correction of inaccurate personal information.

Opt out of selling your personal Information

Dane Street does not sell your personal information.

Opt out of sharing your personal Information

You can request to opt out of sharing your personal information with third parties for purposes of cross-context behavioral advertising by using the Cookie Settings link in the site footer or the cookie preference banner when it appears.

Limit the Use of Sensitive Personal Information

Dane Street does not use or disclose Sensitive Personal Information for reasons other than permitted under the CCPA.

Non discrimination for Exercising Your CCPA Rights

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our services nor penalize your candidacy if you exercise your rights under the CCPA.

Opt-out of Automated Decision-Making Technology (Profiling)

Dane Street does not engage in automated decision-making or profiling.

Exercising Your Rights

To exercise the rights described above, you must send us a request email that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected personal data; and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered ("Valid Request"). We may not respond to requests that do not meet these criteria. We will only use personal data provided in a Valid Request to verify you and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 30 days of receipt.

You may submit a Valid Request by emailing us at: dept-hr@danestreet.com